Service Shop Help/Detailer
Job Title:........................... Service Shop Help/Detailer
Department:...................... Service Department
Supervisor:........................ Service Manager
Pay Class / FLSA Status:... Hourly / Non-Exempt / 9:00AM –7:00PM
Keeps premises of building and service area in clean and orderly condition. Maintains, washes and prepares motorcycles
· Service Department Operations
· Customer Service
Major Duties and Responsibilities:
Service Department Operations
· Ability to accept and follow directions.
· Clean and detail motorcycles to exceed customer expectations.
· Clean parking lots, building, service area, rest rooms and other work areas.
· Sweep, scrub, wax and polish floor.
· Perform building maintenance as needed.
· Dust furniture and equipment.
· Wash windows, door panels and sills.
· Transport small equipment or tools between departments.
· Perform roadside emergency pick up.
· Chauffeur customer to home or office.
· Drive company vehicle for scheduled customer pick up and deliveries.
· Maintain integrity of all Arizona Harley-Davidson equipment, vehicles and property.
· Retrieve gasoline for shop use.
· Assist Technicians with keeping the service department clean and organized.
· Assist with motorcycle delivery and transportation.
· Washes towels for shop use.
· Move sales motorcycles in and out of the building as needed.
· Greet external customers when appropriate, in a courteous and friendly manner.
· Handle requests quickly, and courteously with manager’s approval.
· High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
· Valid Arizona driver’s license.
· The noise level in the work environment is usually loud.
· Requires the use of both hands.
· Occasionally requires the ability to balance and push an 800+ lb. motorcycle
· Frequently required to bend, stoop, crouch, reach, handle tools, and lift 40 lb. of material.
· Frequently works near moving mechanical parts.
· Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
· Occasionally, exposed to exhaust fumes or other airborne particles.