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Testimonials
"I just purchased my first Harley Davidson - a used FLST. Used the Online Financing engine for Eaglemark, and received a call from Kevin. He made arrangments for the meet-and-greet, and kept communicating with me so I would get in to negotiate within the 30 days of my credit check. He was ready for my appt, and even though I changed my mind on the type of bike I wanted... he asked questions. The Finance mgr: Michael S was also a joy. He was no BS, get to the point, and I feel great about my buying experience. The service team and the parts team were also very cordial. It still isn't so easy for a lady to buy any motorized vehicle, and this team went above and beyond to make me feel comfortable. Kudos Kevin and Mike. Love the bike. Love the ride. I am part of the Harley family now. WooHoo!"
By: Susan Phoenix,AZ
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"Everything about your dealership was first rate. The salesman and finance guys were both a pleasure to deal with. I never felt pressured our rushed into making a decision and I purchased a great 2003 Ultra Classic.
I will recommend your dealership to everyone."
By: Anonymous Phoenix,AZ
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"The crew at Buddy Stubbs H-D was very friendly and made me feel right at home. It felt like I had known these people for ever. I would recommend anyone who is interested in buying a Harley-Davidson to go to Buddy Stubbs H-D. Thanks for the experience, I am having a wonderful time with my new Harley. "
By: Joe Laveen,AZ
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""I just wanted to share with all the lady riders out there, I have been doing a lot research lately on the perfect bike for me. I went to the Hogs-Dogs on Sat May 30th at Buddy Stubbs and attended the seminar/demo for lady riders and I have to say that the girls that work in General Merchandise, Melissa, Tristica and Ronda are the coolest chicks ever! 7 out of the 11 girls actually ride and have their own bikes.....pretty impressive! Not only are they GREAT sales girls they are very knowledgeable about riding gear, helmets, basic maintenance and I even got to pick up a Sportster that they had laying on its side. It was super fun and very educational. I even got a goodie bag that had a lot of cool stuff. I have to say that after talking with Mike and Shaune in service that I'm not so intimidated to just walk in and ask questions. My overall experience was over the top EXCEPTIONAL. I highly recommend the staff at Buddy Stubbs in all departments. I can’t wait to pick up my new Sportster in July after I take my Motorcycle class. I’m buying my bike and all my gear at Buddy Stubbs that’s for sure. Thanks girls for the motivation and inspiration, I’m finally going to have my own wings.""
By: Shawn Phoenix,AZ
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"I needed a part replaced on my Road Glide and was not able to find a ride to leave the bike, plus I had another trip planned for the weekend. Mike was really helpful in getting the bike in the shop for immediate attention. Shaune was great to point out my 2 year warranty will be expiring soon and walked me up to sales to get some figures on buying the extended warranty. Shaune and I talked about a new chrome front end on the bike and what the dealership could do for me. These days it's nice to know this dealership was willing to work with me with special pricing if I commit to the job. Customer service has always been and will always be the determining factor for my return visits to a dealership. It's also nice to establish a relationship with a dealership; familiarity is good thing when you need help and advice for projects and service. I have been to a lot of H-D dealerships in my travels, some experiences good...some subpar. Today's experience was a plus ....and I will return to Buddy Stubbs H-D for warranty work, service, and future upgrade projects if the prices are aggressive. Consistency is a good thing when it comes to qualified staff and it's nice to see a familiar face who knows me and my bike. Course...I would hope they would remember the Diva and her Diva Glide!!! Thanks"
By: Amy Carefree,AZ
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"Ethan was fantastic as my sales rep. My girlfriend and I have been looking for a bike for about 9 months, every time we or I came in Ethan spent lots of time showing us what was in stock, new and used, as well as working to get the financing set up.
I was looking for the needle in the haystack but Ethan was patient and stuck with me. I came in and found what I was looking for on Friday October 24. Sitting on the showroom floor was a 2003 FXDX Dyna Super Glide Sport with 5,417 miles on it. This bike had 90% of what I would have done any way. I could not believe what I was looking at, when the financing came through I couldn’t say no.
Ethan, Mike and Buddy Stubbs H-D are my dealer for life!!!
Thanks for making my dream of owning my first H-D come true.
Sincerely,
Gabriel Miller
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By: Anonymous Phoenix,AZ
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"The overall experience at the dealership was great. The staff made my wife and I feel welcomed unlike other H-D dealerships in the valley. The atmosphere was warm, friendly and very helpful. The staff in ladies clothing were extremely helpful and bent over backwards to help my wife find a helmet. I have recommended this dealership to others and would come back here again. "
By: Mark Glendale,AZ
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"Great job and friendly attitude from all departments. Thank you for the great service."
By: Richard Phoenix,AZ
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"Want to tell you that you have a great parts counter staff. They have a can do, customer service attitude that I rarely find anymore. Every time I have asked questions or needed help, they have taken the time to find the part or solution I needed. Your not exactly in my neighborhood, but I make it a point to drive the extra distance because I know your staff will go the extra distance also. Your qualified and friendly staff have made me a Buddy Stubbs H-D customer. Thank you."
By: Manny SCOTTSDALE,AZ
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"Dear Buddy and Associates,
My son and I got to see your new store and tour your vintage motorcycle collection as part of the Goodguys tour this week. A beautiful facility, terrific people and your personal tour of your collection was great. The highlight of the day for sure. I just wanted to thank you for your time, everybody's time, and let you know how much we enjoyed the experience."
By: Larry Tempe,AZ
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"I bought my first Harley-Davidson from Buddy Stubbs H-D and it was the most pleasant vehicle purchase I have ever made. The parts counter is always helpful and available. Great follow up by the staff. Great customer service equals a high degree of customer satisfaction.
Thank you to the staff at Buddy Stubbs H-D!"
By: Philip Peoria,AZ
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"I felt very comfortable from the first time I walked in. The people from the sales department asked me what I was looking for not what they needed to sell like other places in the area. David Hild was my sales rep. and did a great job of keeping me informed on the building and delevery of my bike. Buddy Stubbs H-D has a customer for life."
By: Bob Litchfield Park,AZ
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"I just recently purchased a 2007 883 Sportster and I was in and out of there on a Saturday in 2 hours! Very nice guys! Thank you very much for the best service that I have had for a very long time. You guys rock!"
By: Annette Glendale,AZ
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"After going to several other valley dealerships in search of my first Harley, I finally found a place that I felt I could trust. I knew exactly what I wanted and the price range. Dave in your sales department never tried to sell me on anything else, and the price was exactly where I thought it should be. I grew up around Harley riders in the 70's when you were a part of a family. Buddy Stubbs Harley-Davidson (from sales, accessories, parts, and service) gave me that same feeling once again, something all the other places never even came close too. You all have my loyalty and will be the only dealership I recommend to family and friends. I bought my '02 Heritage Softail in October of '06 and I am as happy as can be. Thanks to everyone at Buddy Stubbs H-D! Thanks for sponsoring the Kicks for Kids toy Run also, that was the first run for my wife and me and it definitely made a positive impression."
By: Ken Phoenix,AZ
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"I would like to thank Dave and Eric in the parts department for making my parts transaction smooth and easy. Employees like them keep customers coming back, a very IMPORTANT PLUS, and they are very polite. I have dealt with all the dealers in the valley, you excel your competition in all phases hands down, 5 STAR+."
By: Anonymous Suncitywest,AZ
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"Just purchased a new 2007 Screamin' Eagle Road King from your dealership. I felt compelled to communicate my overall experience. Your staff defines the 5 star rating. I was treated with total respect and a friendly attitude that made me feel I knew everyone for years. This is my first purchase from an Arizona dealer, and I can safely say I will be a loyal customer for years to come."
By: Rich cave creek,AZ
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"My wife and I traded in our 2001 Ultra Classic for 2007 Ultra Classic. This is Harley #3 in seven years. Your staff made our buying experience a pleasure. We will let all of our biker friends know about our wonderful experience. Thanks again.
Al & Mary Ann"
By: Al Surprise,AZ
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"I just purchased a 2006 XL 883 and I found your dealership to be a great experience. From the first day I came in to look at bikes till the day I purchased the bike everyone made me feel welcome and like family. Kevin and Mike were fantastic and I would like to say thanks again to them both. I will definitely recommend Buddy Stubbs Harley-Davidson to anyone looking to buy a bike or any other merchandise.
Thanks"
By: Tom Phoenix,AZ
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"I actually have the advantage of living between 2 Harley-Davidson dealerships. I visited Buddy Stubbs Harley-Davidson for apparel not available at the other location. I just have to say WOW! I was treated extremely well and found everything I needed. Thank you Julie and Sheena, you ladies were wonderful."
By: Stephanie Phoenix,AZ
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"When I called to schedule a diagnostic for my bike your service rep was polite and friendly, which I really appreciated since I had just talked to another dealership closer to my home and they were very unfriendly and plain rude. When I brought her in Mike Defilipps was very helpful and listened carefully to what I had to say and made me feel comfortable with leaving her with you. The next day you had her problem fully diagnosed and were careful to follow my instructions about reviewing the repairs with us before proceeding, and then you got the job done in record time. I was throughly satisfied and would recommend your service center to anyone who asked. The major difference I noticed between you and the other dealers is that your place is clean, calm and your people seem to be happy in their jobs which reflects on how they treat the customers. It was actually a very pleasant experience !!!! Thanks"
By: Claire Glendale,AZ
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"I wanted to thank everyone from Buddy Stubbs Harley-Davidson. The treatment from everyone from Buddy to the women behind the registers to
the service department was SO awesome!! You guys were DEFINITLY one of
the highlights of my 10 days as Miss AZ Bike Week! Thanks for
everything!!! "
By: Denise Glendale,AZ
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"Recently we went to Arizona and stopped at Buddy Stubbs Harley-Davidson to rent a bike for the day after seeing their website. We were treated wonderfully by all the staff and the store is terrific. They were so helpful and gave us a great route with wonderful scenery to take. It was fantastic ride!! Everyone at the store was great and very helpful!! Thanks very much for all your help - you have a GREAT staff!! We are from Canada but will certainly visit again when we have another chance to get to Arizona!!"
By: Sean and Lesa Stevensville,ON
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"I shopped around the valley for the best deal on a new Harley and ended up where I started, back at Buddy Stubbs. My friends recommended I go their first, so I did. I then went to other dealers around the valley and couldn't get a price even close to what Buddy Stubbs was asking for a Road King Classic. The customer service was excellent and I was treated with respect. Thanks for making my buying experience one to remember. See you when I'm ready for my next Harley."
By: Anonymous Phoenix,AZ
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"I bought an XL1200C from Frank a couple years back -- I was treated well in every respect and everything was always done as promised. Your customer service was even responsive & excellent after I sold the bike, in handling the final paperwork arrangements for refund of the service plan, etc. Your dealership is a class operation -- which in my experience with dealerships is a rare thing. Not nonexistent, but very rare. I look forward to the day when we can do business again. Thanks! "
By: Robert Phoenix,AZ
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"Best Dealer in the State! Honest & Friendly Sales People. They made my buying experience very easy and relaxed, I have sent my friends and family to Buddy Stubbs for new and used bikes and they all agree with me. "
By: John Peoria,AZ
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"I live in one of the chill states, Illinois. During the last six months I have been to Phoenix twice to visit my daughter, son inlaw & grandson. I always make it a point to stop in to Buddy Stubbs Arizona Harley Davidson and pick up an accessorie or part for my 2001 Electra Glide. Buddy Stubbs is by far one of best Harley Davidson dealerships I have ever been to. I'm looking forward to my next vist the 1st week in February, 2005. See ya then."
By: Randy Streator,IL
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"You want to be treated right...this is the place, they dont sit there like vultures for every dime or dollar you might happen to drop...they want to be just as friendly and helpful as possible...a place they know you by name!"
By: Norm phoenix,AZ
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"I was very pleased with the type of reponse that I got when I walked into the showroom at Buddy Stubbs Arizona Harley-Davidson. The sales people were vary freindly and answered all my questions so that I could make the right choice on which Harley I wanted to purchase. I will definitly spread the word that this is the place to buy a Harley."
By: Gary Avondale,AZ
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"Thank You, Buddy Stubbs Arizona Harley-Davidson, you made the drive from Las Vegas to Phoenix fun. Thank you so much for the best shopping exprience, we finally got what we wanted when we walked in your store: friendly people and a good price. We had a great time dealing with everyone when we bought our Ultra Glide Classic and our XL 883C. My wife and I are having a BLAST!!! Thanks Again, Mark & Dianna"
By: Mark & Dianna Las Vegas,NV
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"I just aquired my first Harley, a 96 FLSTN, and brought it to Buddy Stubbs Arizona Harley-Davidson for it's 10k mile service. The service advisor went above and beyond in explaining what was involved in the service and gave me a very helpful "rookie orientation" about the bike and informed me of what things to check and look after. The bike was finished when promised and I left the dealership with a good feeling, not one of being taken advantage of! Even though it is a little haul from my home in Chandler, I will only have my bike serviced at Buddy Stubbs in Phoenix. Thanks again for the positive experience!!"
By: Greg Chandler,AZ
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"I have brought both my bikes in for service and parts installation and the staff had been great every time. The folks in the parts department are competent and have always been very helpful. Every time I have been to the dealership all the people working there are the most friendly you can find anywhere. I plan to keep coming back for parts, accessories and service... and if I get permission, new bike perchases."
By: Ned Scottsdale,AZ
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"The big difference between Buddy Stubbs Harley & other dealers is that everyone is on your team from sales, to parts & service actually talks to one another. This ensures that your customers' bikes are ready when promised and that the work is done correctly. THE FIRST TIME. I also felt that my business meant something to your dealership. When I call your shop, the phone is always answered quickly & politely. You guys set a standard for others to follow. Thanks!"
By: Patrick Scottsdale,AZ
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"THANK YOU TO EVERYONE THERE AT BUDDY STUBBS ARIZONA HARLEY-DAVIDSON FOR MAKING MY SECOND HARLEY DREAM COME TRUE. THE BUDDY STUBBS TEAM AND LEGEND REALLY ROCKS!!! AWESOME PLACE TO DO BUSINESS! TOTALLY PROFESSIONAL TEAM. WHAT A WONDERFUL ASSET TO THOSE OF US THAT REALLY LOVE TO RIDE A HARLEY!!!"
